Web3 needs to be more human, and emotional AI is the answer
Web3 adoption struggles due to complex UIs and technical barriers. Emotional AI can redefine the user experience by providing personalized, empathetic support.
Opinion by: Max Giammario, founder and CEO of Kindred
The interfaces and user experience in Web3 tools are terrible, even more so when compared to their Web2 counterparts. This lackluster experience for Web3 is losing the attention of as many users as desired, and with how fast the ecosystem moves, these shortcomings are rarely paid attention to.
AI agents can be an excellent tool to overcome these weaknesses. Their potential to improve development and user experience is remarkable, although it has yet to reach its real potential. Once combined with emotional AI, which will enable us to understand contexts beyond their programming, we will see a quantum leap from Web3 tools to ordinary users.
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